The most appalling insurance i have ever experienced
1
I have been driving for over 20 years and this is the most appalling car insurance i have ever experienced. I had an accident in January 2018 whereby another driver drove into me whilst stationery the third party wrote to me two days later to admit full liability
Five months down the line post office insurance has still not updated the database to say this is a none fault accident resulting in my claim being counted as my fault by insurance companies. (one o f their excuses was that they did not receive payment from third party however the third party insurance company has been exceptional an only did not pay because post office had not sent them details of the amount owing.
This has resulted in my having to pay 400 pounds to post office for insurance on the car from february to october (the car is no longer existent from february) and because they have not updated the car insurance database that this is a none fault accident my insurance has gone up on my new car from 500 pounds to 1000
i have rung this company on average once a week from february to June with an average time on phone of 40 mins and they still have not sorted it. I am now going to have to take this to financial ombudsman.
Avoid them like the plague
Reviewed on: 22nd June 2018
