A claim submitted in November 2022 and am writing this review in April 2023 still hasnt been paid.
I am absolutely disgusted how incompetent this company is at this time especially grieving after loosing my poor dog, let alone having countless telephone conversations to no satisfaction whatsoever.
They have actually paid the complete wrong vet practice and are refusing to pay my own vets until they get the money back from them… in the mean time passing my personal details to a complete stranger.
This case has now been logged with the financial services ombudsman and am in the process of contacting the broken information commissioners office because of their breach in GDPR.
Please avoid this pet insurance at all cost.
Completely digusted.
Reviewed on: 12th April 2023
