Chose these guys 18 months ago and have not looked back. Its what a bank looks like when re-imagined, it's app based which is not unique. But its 100% app based, so fast. Customer service is chat based, splitting bills, requesting payment, notification feeds of even why a transaction didn't go through like when I get the CVV number wrong. I never have to call anyone, it's free ( although I appreciate that I will need to pay eventually) and even when I go abroad I use the card at fair exchange rate. I can even upload a photo to be an an icon for all the places where I spend money. Its superb.
Reviewed on: 8th November 2018
I have been a motor insurance customer with them for years. I will never chose the cheapest of anything, and so in fairness Direct Line is not a price decision, which personally I think is so often a false economy. But I know the customer service is great and I they were great when someone knocked off my painted wing mirror.
Reviewed on: 28th July 2018
I have been a motor insurance customer with them for years. I will never chose the cheapest of anything, and so in fairness Direct Line is not a price decision, which personally I think is so often a false economy. But I know the customer service is great and I they were great when someone knocked off my painted wing mirror.
Reviewed on: 28th July 2018
