Lloyd used to be a great bank with excellent customer service.. now you are on hold for 1 hour min hoping it will put you off and if you get near the hour the call goes dead so you have to start over
Despicable service and and clearly no regard for customers
Reviewed on: 20th August 2022
Closing an account for my 15 years old fostered young person.. who was very proud to have bank card.. no explanation so we could fix it
Shame on you Lloyds.. your bank used to be good
Reviewed on: 15th August 2022
I made a balance transfer to post office credit card. set up direct debit... sounds easy..
received a late payment bill and messed up credit rating and late payment fee... there fault, they refunded the £12 late payment fee and said sorry your direct debit was nt set up quick enough..so you needed to make manual payment. I had no knowledge of this ... rang up.. sorry it will have to go through complaints procedure ..may take 8 weeks, even though it has taken us 3 seconds to wreck your credit score...it may take up to 2 months to fix it... but tough
avoid this company.. never had this problem with any other credit card...avoid avoid avoid
Reviewed on: 1st October 2016
