If you want to phone a bank to do everything. This bank is for you as that is the only way they do business. For a new bank you would expect to have a decent website to login into to manage your accounts. They don't even have a page to login. I can't email them. They can't email me. When I phone them to ask them outstanding balance they took 12 hours to phone me back with a number as they had to manually calculate my balance. It has taken over 16 days to get a refund as I overpaid them. I still have not received my refund.
Reviewed on: 15th November 2016
