No interest on credit in the account, but the arranged overdraft charges aren't as bad as they used to be at least. Still not a huge fan due the massive taxpayer bailout though.
Reviewed on: 25th November 2019
I used to level some withering criticism of RBS, their charges, interest rates, customer services etc, but they have improved. Just recently I was repaid money that I had withdrawn and forgotten to take from the cash point... in 2009! Their overdraft charges have improved too, and their app is rather good. Though, they really need to sort out their desktop based online banking: For some reason that beggers belief, you fill out the various passwords and codes, only for them to tell you they have moved your login page, and then they make you do the longwinded process again. This second, correct login page is absolutely impossible to find except via putting your info in and then being forced to do it again at the correct page. It's such a basic problem but is hugely irritating.
Reviewed on: 14th November 2017
Best quote price by a long margin and easy order process, but only been with them since September 1st so my review doesn't' contain any info about how they perform in the event of a claim being made.
Reviewed on: 4th September 2017
... but the interest is awful and they fairly consistently change the T&Cs as it suits them. I'd probably feel much better about my bank, where it not for the fact that they technically owe me, as a taxpayer, several tens of thousands of pounds after their bailout.
Reviewed on: 4th April 2017
They have unilaterally changed the T&Cs and overdraft charges more times than I can remember. Suffice to say there is no meaningful interest on a positive balance either. They also overcharged me in some way (I'm not sure how), though to their credit, they actually voluntarily paid the money back. I deeply suspect this was due to the threat of a slap on the wrist from a regulator!
Reviewed on: 1st December 2016
