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Name: Trevor Wiggett

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Avoid if you want a branch service

1
The service in store is terrible, I have used the Norwich branch on a number of occasions. You can't deposit cash and there's always a massive queue and not enough staff actually serving . I went in today and there's staff just walking around chatting about what time they are going home and there's no attempt to serve customers waiting. I gave up after 15 mins wait just to deposit a cheque! This isn't a one of it's always the same! Reviewed on: 9th January 2019
Trevor Wiggett's avatar
Trevor Wiggett
Reply from Hi Trevor, thanks for your feedback. So I can take a look into this can you email your details to [email protected]? Thanks, Jane Response date: 11th January 2019