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Caroline Jones's Reviews (1)

Poor customer service and poor case management

1
Received a fit to fly certificate in spite of evidence I clearly was not fit to fly. Then cancelled my cover. E mails not answered and flight refund not received. A fourth attempt to get a response will be the final one. Next stop national media. Reviewed on: 24th February 2019
Caroline Jones's avatar
Caroline Jones
Reply from Good Afternoon Caroline. If you'd like me to step in to see if I can help, please email your details across to [email protected] and I'll take it from there. Thanks, Lindsay. Response date: 26th February 2019