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Name: Colin Shaw

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Finished paying my Mortgage

5
Despite not taking the redemption fee with my final monthly payment by direct debit, thus requiring me to pay this by cheque, I found the whole mortgage process quite satisfactory and straightforward. What was a particular unexpected surprise was the complimentary gift I received a few day later as congratulations on finishing my mortgage. Amazing. Reviewed on: 11th June 2019
Colin Shaw's avatar
Colin Shaw
Reply from Thank you for taking the time to leave this feedback on your recent experience. We are pleased the gift arrived to congratulate you in a timely fashion! We will share your feedback on payment of the redemption fee, to see if this can be improved. Thanks again and we hope you enjoy/ed the gift! Response date: 13th June 2019