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Name: Derick Wheelhouse

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Very small denomination notes supplied and staff and customer support unhelpful

Went to collect 4000 Croatian Kuna, ordered online, from local Bedford store. It was given to me in 60 x 50 Kuna notes (1 x 50 Kuna note = £6.25) and 100! x 10 Kuna notes (1 x 10 Kuna note = £1.25). This wedge of notes was over an inch thick, not handy at all to fit into your wallets. This is no better than ordering Euros and being given 80 x1 Euro coins! I tried querying this with the guy at Debenhams but it was a ‘computer says no’ and was completely unhelpful. On returning home I phoned the Debenhams help line (should have just banged my head against the wall instead) and informed that’s just the way it is, but I could take it back and they would change it back to pounds. Obviously they would generously charge me for this! Shall not bother with Debenhams again, most unhelpful. Reviewed on: 5th September 2019