The NatWest Rewards account is great! You can quickly get some decent money in your rewards account via the 2% cash back. Converting it to vouchers is not only easy, but also increases the value.
Reviewed on: 6th November 2018
NatWest rewards account works really well. I have all my household bills and my phone bill coming out of the account and I get 3% back. This builds up quickly and can be easily exchanged for vouchers in a variety of stores! For very little work, it's a winning situation. It was easily set up and my direct debits were automatically transferred for me. Love it.
Reviewed on: 24th December 2016
Claiming recently for a vets bill was very straightforward. The forms were emailed to me, and simple to do. Asda kept me updated every step of the way by text and email until the claim was processed. Very easy and very pleased.
Reviewed on: 24th December 2016
NatWest has good customer service, a user-friendly website, and very user-friendly app. NatWest has been my bank for over 10 years, and I hold several accounts with them, including recently choosing to open up an a Rewards Account. I find their rewards offers good, and easy to understand and obtain. In terms of using their current account, it is easy to keep on top of my banking.
Reviewed on: 28th March 2016
I moved house almost three years ago, and changed my bank address at the time. When I didn't receive a new bank card this January, when my old one expired, I called up Lloyds and they promptly cancelled the card and issued a new one. I asked to check my address, and they confirmed it was correct. Two weeks later, no card. I called again, and this time the guy checked my address and said it had never been updated properly. Almost three years ago, somebody updated my residential address but didn't think to update my mailing address. I then had to go into branch to change my address and re-order my bank card. I was told each time my PIN wouldn't change, but when the new card finally arrived, it had a new PIN number.
Overall, lazy service.
Reviewed on: 28th March 2016
I bank with multiple banks and NatWest's online banking is by far my favourite to use. The app is simple but informative on both my current account, and my credit card. It gives the ability to get cash from a NatWest ATM without the need to carry a debit card. The online banking website is straightforward and easy to use. It provides easy to view recent statements, and I can view accounts side by side if I like. Compared to other banks, NatWest have always been my favourite for online banking. The only reason I have dropped a star, is due to the need to use their little card reader when I have to add a new payee to my account. It's a bit fiddly but not really complicated. Lloyds method of using an automated call is preferable.
Reviewed on: 12th December 2015
