Bruce S.'s reviews - Smart Money People

Provide Useful and Relevant information

4

The information is easy to understand, very practical and useful. Reviewed on: 15th July 2022

FAST RESPONSIVE OLB.

5

They process everything efficiently and always answer every query, no matter how minor, patiently and diligently. They listen to you the customer and are always on your side, consistently providing excellent A1 customer service. Reviewed on: 17th February 2021

A bit sharkish

3

HSBC are somewhat slow to respond to changes, e.g. the pandemic, where we applied for a mortgage holiday, it took them TWO MONTHS to respond, acknowledge and grant our request. Also they are very hard to contact by email or phone. Their message is always JUST KEEP PAYING!! This is not always possible me! Reviewed on: 27th July 2020

Excellent fast friendly and not-stuffy service.

4

Excellent fast friendly and not-stuffy service, genuinely efficient and professional. Reviewed on: 20th November 2017

simple and easy to understand

4

Hassle-free renewals based on competitive pricing and prompt response to minor claims, been with firstdirect for home insurance 8 years consecutively now. Why change? Reviewed on: 22nd August 2017

simple and easy to understand

4

Good straightforward policy, reasonable monthly premium and (unlike Aviva), not too much hard copy papers landing on the doormat! Reviewed on: 22nd August 2017

This is to sum up my previous 3x reviews!

4

I'm so excited! All my debts are paid for, every single month, With a modest payment, that sets me freeee!! Reviewed on: 5th June 2017

Reply from Thank you very much Bruce! Response date: 25th June 2018

SIMPLY the BEST

4

You have excellent customer service You explain everything calmly and clearly You lifted me out of desperation due to my debt You agreed a monthly payment plan which I can afford Reviewed on: 5th June 2017

Reply from Again thank you. Response date: 25th June 2018

'FORDABLE FREEDOM FINANCE

5

Hi there, I just want to recommend Freedom Finance to you for arranging an affordable payment plan with the credit card companies so I can make one single monthly payment that satisfies everyone. What a huge relief! I was getting deeper & deeper into debt, but now I'm managing every month!! Regards - StJohn S Reviewed on: 5th June 2017

Reply from Great to hear your comments Bruce. Thank you. Response date: 25th June 2018

Fabulous Freedom Finance

3

Dear Freedom You are soo helpful and consistent, this really helped me pull myself out of the mire of being in debt with credit cards, by giving me an affordable payment plan. Thanks so much, Best - Bruce S, Harrow, Middx. Reviewed on: 5th June 2017

Reply from Hi Bruce, thanks for the review. Always happy to help! Response date: 30th May 2018