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Name: Pete

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Most Recent Reviews (4/4)

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Over 60, CHECK YOUR POLICY

1
Well, I,m still here with my IPF condition. As long as I am I feel duty bound to warn all senior customers of WPA to triple check their policy to ensure they will be covered if and when needed. I was diagnosed with a long term terminal illness that will only benefit from realitively cheap (£3500pa) outpatient treatment. Member since 1985 and recently paying £600 per month in fees (£7200pa). I put in a claim to WPA to cover this cost privately rather than putting extra load on The NHS. I was informed that I only had £1K per year cover for outpatient treatment. I checked with the ombudsman and he confirmed that the WPA contract was watertight. So my absolute advice if you are over 60 is to triple check the small print. Please do not think for one moment that they will show any compassion, care or concern. In my view it's all about the money. My own advice would be to put your monthly fee into a 4% annual savings account and use the money for what you might need when you actually need it. BEWARE. The only benefit to me in this situation is to warn others for as long as I can by leaving truthful reviews like this on every possible review and social media site. Reviewed on: 16th December 2022
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Pete

Don't Trust Them, they don't care about uou

1
I have just received a marketing email from this bunch of liars suggesting that there are three secrets to happiness. One of them is freedom to choose. Please, please do not fall for it, they don't care one little bit about your freedom to choose or your circumstances. DO NOT TRUST THEM. Put your money into a savings account then you will have freedom to choose. Reviewed on: 5th October 2022
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Pete

Dumped when I need them most

1
Age 72, diagnosed with Idiopathic Pulmonary Fibrosis. Estimated lifespan 3-5 years. Paid into WPA for more the 30 years. Because my condition requires outpatient consultations and tests to monitor the condition and provide the best treatment I have only £1000 per cover from WPA. I currently pay £6600 into the scheme. I would recommend anyone to look closely at their cover and just put the monthly subscription into a savings account. The answer from WPA was to send my a document that I had to read with a magnifying glass. It informed of all the limitations. I suggest you ask for this because you will get a shock. Be warned! Reviewed on: 3rd March 2022
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Pete

Poor Service, No accountability, Bad Customer Experience

1
Poor Service, No accountability, Bad Customer Experience Finally I managed to get my policy cancelled by this appalling company. It cost me £39 even though the reason I cancelled was due to their extremely poor service for which there was no acceptance of responsibility whatsoever. Anyway just glad to be rid of them as my blood pressure has now returned to near normal. This is the third run in with Onecall and definitely my last. Anyway I told the representive that I would write a review for each £ they charged me for cancellation so this is number one. I'm now heading across to Google. Take my advice, stay clear Reviewed on: 4th September 2020
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Pete