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Name: Graham Newton

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I have only given Asda 1 star because of the requirement to give a rating.

My wife and I are owed nearly £600 in returned holiday deposits following the decision by Asda to cease issuing their credit card. The card operation ceased on 13 June. It is now 8 September and we are still waiting for the money to be refunded by Creation Finance who operated the card on Asda’s behalf. Asda have abdicated responsibly saying that the issue lies with Creation and not them. If this is an indication of how Asda operate their financial schemes I would not touch any of them with a barge pole. There must be more trustworthy companies out there. Reviewed on: 8th September 2020