1) M&S are now behaving like other companies and 'rewarding' loyalty with price hikes.
2) I am deaf and cannot teleophone them but most of the functions are not available on their website and there is no chatline facility. At about 10:00am today (5/10/20) they took their website down for maintenance so even that is not available - no warning or explanation they just pulled the plug!
M&S Car insurance certainly know how to avoid customer service.
Avoid at all costs.
Reviewed on: 5th October 2020
