My experience of Foundation Home Loans came about as a result of agreeing to sell my house to a buyer who applied to them for a mortgage. FHL took his mortgage application fees and messed him around for three months with the most petty of requests (and long delays between those requests). The killer blow came when they turned around and pointed to a minor point in a survey report that they’d been provided with two months earlier. The house has a small crack in a firebreak wall in the roof space. The surveyor had commented in his report that it appeared historic and non-progressive, yet without even asking for a structural survey FHL simply pulled out, saying that the house had subsidence and was of nil value.
Reviews from other reviewers suggest that pulling out for the most trivial of reasons after months of delay is common practice for FHL. They are of the opinion, as am I, that FHL is a scam operation, designed to defraud mortgage applicants of their application fees. The enormous delays and petty requests appear to serve only to give the impression that serious consideration is being paid to the application.
There is a striking contrast in the reviews between the “real” experiences such as that recounted above, and a number of glowing reviews. In my opinion, such reviews are dishonest reviews left by family and friends etc of people within FHL. I might be mistaken, but I seriously doubt it.
If you don’t want to be left waiting for months and then let down at the last minute on the most petty of grounds, I suggest that you avoid FHL at all costs.
Reviewed on: 26th October 2020
