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Name: Anna

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Most Recent Reviews (4/6)

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Excellent customer service, transparent bank

5
Excellent customer service, transparent and reasonable charges, ethical bank who communicates well and regularly. Easy to use and improving banking app. Very happy customer - wish I had made the switch years ago. Reviewed on: 2nd March 2024
Anna's avatar
Anna
Reply from Hi Anna, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app. Kind Regards, Jennifer Response date: 13th March 2024

Great customer service

5
Have not had to claim but whenever I have needed to call to make any changes to cover or for renewal, calls are answered quickly, customer service advisors are friendly and helpful. Reviewed on: 5th August 2023
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Anna

Ethical bank, great customer service

5
Very happy with Triodos. Ethical provider, clear communications with straightforward / transparent charges and great customer service - friendly, caring and helpful. Proud to be a Triodos customer - Will never go back to ‘mainstream’ banks. Reviewed on: 9th February 2023
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Anna

Great customer service

5
Whilst I have thankfully never had to claim, customer service on renewal and with interim queries has been great - phone always answered quickly, helpful and knowledgeable customer service advisers who take the time to ensure the policy is the right one. Reviewed on: 16th October 2022
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Anna