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Anna

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All reviews (9)

Review of the Triodos Bank, Current Account:

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Excellent customer service, ethical bank

Excellent customer service, phone always answered quickly, helpful and knowledgeable customer service team, easy to use app, can always do what I need. And it’s an ethical bank. Charges transparent and reasonable. Will never switch back to mainstream bank. Reviewed on: 22nd April 2025

Review of the Triodos Bank, Current Account:

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Excellent customer service, ethical bank

I love being able to contact customer service easily and speak to some-one quickly if I need to. The customer service team are friendly, helpful and knowledgeable. Find the banking app easy to use and the chat function is a great addition. Just wish they would do a junior current account .. Reviewed on: 21st March 2025

Review of the Caravan Guard, Caravan Insurance:

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Excellent customer service

Easy to contact, phone always answered quickly - have never had to wait in a long queue. Friendly, helpful and knowledgeable customer service advisers. Reviewed on: 20th July 2024

Review of the Triodos Bank, Current Account:

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Excellent customer service, transparent bank

Excellent customer service, transparent and reasonable charges, ethical bank who communicates well and regularly. Easy to use and improving banking app. Very happy customer - wish I had made the switch years ago. Reviewed on: 2nd March 2024

Reply from Triodos Bank Hi Anna, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app. Kind Regards, Jennifer Response date: 13th March 2024

Review of the Caravan Guard, Caravan Insurance:

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Great customer service

Have not had to claim but whenever I have needed to call to make any changes to cover or for renewal, calls are answered quickly, customer service advisors are friendly and helpful. Reviewed on: 5th August 2023

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