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Anna

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All reviews (12)

Review of the Caravan Guard, Caravan insurance:

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Excellent customer service

Easy to contact, phone always answered quickly - have never had to wait in a long queue. Friendly, helpful and knowledgeable customer service advisers. Reviewed on: 20th July 2024

Review of the Triodos Bank, Current account:

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Excellent customer service, transparent bank

Excellent customer service, transparent and reasonable charges, ethical bank who communicates well and regularly. Easy to use and improving banking app. Very happy customer - wish I had made the switch years ago. Reviewed on: 2nd March 2024

Reply from Triodos Bank Hi Anna, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our app. Kind Regards, Jennifer Response date: 13th March 2024

Review of the Caravan Guard, Caravan insurance:

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Great customer service

Have not had to claim but whenever I have needed to call to make any changes to cover or for renewal, calls are answered quickly, customer service advisors are friendly and helpful. Reviewed on: 5th August 2023

Review of the Triodos Bank, Current account:

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Ethical bank, great customer service

Very happy with Triodos. Ethical provider, clear communications with straightforward / transparent charges and great customer service - friendly, caring and helpful. Proud to be a Triodos customer - Will never go back to ‘mainstream’ banks. Reviewed on: 9th February 2023

Review of the Caravan Guard, Caravan insurance:

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Great customer service

Whilst I have thankfully never had to claim, customer service on renewal and with interim queries has been great - phone always answered quickly, helpful and knowledgeable customer service advisers who take the time to ensure the policy is the right one. Reviewed on: 16th October 2022

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