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Kevin Stewart

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Review of the Aegon, Pension:

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Stressful no empathy or speed

Made a withdrawal request from my pension pot, received a timely letter detailing a payment date. Nothing arrived. On the 3rd telephone call Nick told me this has been marked urgent and it will be worked 14th. For thousands of pounds go missing in the hands of Aegon UK, the give me a date a week later to look into it. Makes it sound like they are doing me a favour. I decided to put in a compliant and Nick rang me back with a 48 hour time line for it to be worked. That will take me into next week and continue to worry until it's resolved. They do not care even when it's there fault, no empathy no sense of urgency. I'm still awaiting on an appeal after Aegon delayed a payment to me resulting in £2000 tax bill. Nearly a year wait on this one Reviewed on: 9th November 2023

Kevin Stewart

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Review of the Chip, Savings App:

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Easy, effortlessly saves.

Easy to make a deposits and sit back and watch your investments grow. All via the Easy to use Application Reviewed on: 10th March 2021

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