Verified Member's reviews - Smart Money People

Transferring of ISA to higher interest rate

5

Had an appointment in Woodbridge with Diane everything was cleatly explained in what was required for me to transfer in from another provider to Suffolk building society who were offering nearly double the interest rate my current isa was earning Reviewed on: 9th August 2023

All options clearly explained to me and currently Suffolk building society are offering the best ISA rates

5

I was running slightly late for my appointment due to an accident and a road closure nothing was too much trouble for Diane who processed the relevant paperwork and set my ISA up Reviewed on: 9th August 2023

Such a nice friendly place

5

The staff had a wide knowledge of my needs and requirements Reviewed on: 5th August 2023

the friendliest building society

5

If you are lucky enough to live in Suffolk I recommend you use Suffolk Building Society. The staff are exceptionally friendly and helpful and the financial products are good value. Reviewed on: 27th July 2023

Incredibly helpful, friendly service

5

I was helped by Benny to get myself a new savings book and withdraw some money, he was incredibly thoughtful and took care to sort everything I needed whilst still being quick and efficient. He even helped me to feel comfortable after our appointment was over and got me some cool water and I sat in their air conditioned waiting area as I'm heavily pregnant and the weather was really getting to me. Over all amazing service! Reviewed on: 8th July 2023

Helpful and friendly

5

Very friendly , clear and understandable explanation of products. Very helpful and approachable. Reviewed on: 22nd June 2023

Amazing

5

Benny and Chloe were so helpful, professional and informative. I would highly recommend Suffolk building society to anyone looking Reviewed on: 20th June 2023

Top Service

5

Customer service Agent Benny was knowledgeable about the products available and answered all my questions . Nice to be able to speak to someone face to face instead of a doing every thing on Line . Comparative rate of Interest on products . Reviewed on: 8th June 2023

Superb Service!

5

Very helpful and informative staff. Reviewed on: 12th May 2023

Friendly, efficient service

5

We were made to feel welcome at our recent visit to the Suffolk Building Society, Woodbridge and received an efficient and friendly service. Reviewed on: 9th May 2023

Very good service and extremely high customer support!

5

I knew nothing about my CTF and accessing it, yet the staff i contacted continued to support me and never made me feel silly for asking so many questions. Reviewed on: 20th April 2023

Bonds

5

Very happy with the information given Reviewed on: 20th April 2023

Savings Accounts

5

We wanted to deposit some additional money with Suffolk Building Society. We both have existing Savings Accounts but Diane made sure that we were aware of the different options currently available and gave us very clear informed advice. Reviewed on: 20th April 2023

Saving

5

I’ve been saving with the society for several years now, whenever I needed to pop in branch, always a warm professional greeting, so nice to be treated in such a lovely manner,. Reviewed on: 11th April 2023

Nice face to face banking

5

Lovely to be able to walk into a bank and have a face to face meeting plus the savings interest rates are really competitive! Reviewed on: 11th April 2023

Very helpful staff.

5

Warmly welcomed to my appointment with a coffee of my choosing. Comfortable seating in the reception area Reviewed on: 1st April 2023

Very friendly people

5

Decided to open a savings account with them, lovely friendly team, I felt right at home. Would recommend them to all my friends. Reviewed on: 27th March 2023

Advice on saving product selection.

5

Very helpful staff and knowledgeable and able to give clear advice on what options were available to maximise saving opportunities. Reviewed on: 25th March 2023

Excellent customer service by Diane at the Woodbridge branch

5

We visited the Woodbridge branch of Suffolk Building Society this morning to look into moving our existing ISA’s into a higher rate. We were greeted by a cheerful Diane, who advised us on our best option. We were very pleased with the service we received. Reviewed on: 24th March 2023

appointment for briefing on ISA's

5

Met with Diane Smith today 24th March 1100 hrs, she was kind, considerate and efficient and arranged our review with all the relevant information we required so that we could proceed with our investment. many thanks John & Lillian Brooks Reviewed on: 24th March 2023