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J.Field's Reviews (10)

One of the best savings rates around and brilliant app

5
One of the best savings rates around and as all app-based you have 24/7 control and access to your funds. Reviewed on: 19th February 2024
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J.Field

All digital account means 24/7 financial control

5
All digital account means you have constant access to and control of your money when you need it. Also brilliant cash back scheme is unique and means you are rewarded when you spend. Reviewed on: 19th February 2024
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J.Field

Worst customer service ever

1
So many issues with poor customer service. Poor handling of remortgage meant they had to extend the completion date twice to complete our application. Hard to get hold of and poor app features. Reviewed on: 1st June 2023
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J.Field

Really easy app and great rewards

5
It's very easy to use the app to save money and has unbeatable interest rates. Linked current account also has cashback rewards and can be used abroad with no fees - great for holidays! Reviewed on: 10th March 2023
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J.Field

Never helpful, always issues

1
I've had several products with Santander over the years and this will be my last one. Staff are rude and only care if you are super wealthy. The palmed off the sorting of our mortgage to another company who were so poor Santander had to extend our completion date twice as they were going so slowly. When consulting on a new bank account with them the member of staff would only talk to my partner and ignored me as I am female. Reviewed on: 2nd February 2023
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J.Field

Reward account good for bills

5
We've had a joint reward account to pay our bills for about 7 years and earned about £500 in rewards during this time. App is good to use and nice that there are branches to go into when needed sometimes. Reviewed on: 2nd February 2023
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J.Field

Get cashback on everyday spending

5
Love that you get cashback and my linked savings account has the best easy access savings rate available. App easy to use Reviewed on: 2nd February 2023
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J.Field

Easy to use, great product, 24/7 support

5
The app and it's features are easy to use and meet all my needs. Support is always on hand and responds quickly. Cool spaces where I can save pots of money, set goals etc. And when travel allows, the best way to make international transactions and take money out while away. Reviewed on: 14th June 2021
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J.Field

Terrible service

1
Absolutely shocking service. Handling of our mortgage was handed to a third party who messed up a lot of things and eventually led Santander to extend our completion date otherwise it wouldn't have gone through. But they did little to help the situation or get back to our complaints. It's clear all their products are geared towards high earners Reviewed on: 30th March 2021
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J.Field

The best bank and app

5
Originally I got a Starling account as I was going travelling and wanted their great offer on international currency. But I stayed because of their easy to use app that lets me track my money and save it. And the quick and helpful 24hr customer service. Also the card is really pretty and they post helpful blogs and money tips. Couldn't ask for anything more. Reviewed on: 30th March 2021
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J.Field