As my old digipass has died, I simply need a replacement Digipass & Activation Code to regain access my multiple business accounts.
To clear security easily by face to face, I have been into my local Branch twice who were also able to supply me with a new digipass. Despite clearing secutrity while in Branch, Business Internet Banking's 2 attempts
to forward me an Activation Code have failed so far.
So I'll have to go into Branch a 3rd time to see if we can resolve this failure.
If HSBC business banking is progressing like this, I'll have to review my future arrangements - as it leaves long established, bona fide customers like me feeling helpless in being able to access my own accounts.
Reviewed on: 18th June 2021
