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Jay Teadea

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Review of the HSBC, Business Banking:

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DREADFUL

As my old digipass has died, I simply need a replacement Digipass & Activation Code to regain access my multiple business accounts. To clear security easily by face to face, I have been into my local Branch twice who were also able to supply me with a new digipass. Despite clearing secutrity while in Branch, Business Internet Banking's 2 attempts to forward me an Activation Code have failed so far. So I'll have to go into Branch a 3rd time to see if we can resolve this failure. If HSBC business banking is progressing like this, I'll have to review my future arrangements - as it leaves long established, bona fide customers like me feeling helpless in being able to access my own accounts. Reviewed on: 18th June 2021

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