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Name: Nat Hatch

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Most Recent Reviews (2/2)

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Awful and unprofessional

1
Zero stars is still too many for this rip off company! Wanted to buy a car, apparently one to two days and the finance is through but not if you are a foreigner and doesn't matter if you have a mortgage and a settled status as well as send in four utility bills and council tax, bank statements, your driving licence and your passport, it is still not enough proof that you live at the adress you gave them! Just wow! Over a week in and they kept asking EVERY DAY for the same stuff over and over again! Then finally apparently all has gone through to just get the question to send in ALL THE STUFF THEY ALREADY HAVE AGAIN!? What is wrong with this bank!? I had my finance in place but no the car has to be with santander! Ridiculous!! My friend is also at the moment trying to get her mortgage through them UNFORTUNATELY and exactly the same problems, earning double than most people! What is your problem with foreigners? Don't you think we earned our way to where we are? Do you think it feels great to always have to proof 150 percent more than anyone else? Ridiculous and absolutely not professional! Now with a hard search on my credit but no car and having it even harder to get another car I am more than fuming and will tell literally everyone (university is full of foreigners) to stay away from this bank! Reviewed on: 27th December 2021
Nat Hatch's avatar
Nat Hatch

Awful and unprofessional

1
Zero stars is still too many for this rip off company! Wanted to buy a car, apparently one to two days and the finance is through but not if you are a foreigner and doesn't matter if you have a mortgage and a settled status as well as send in four utility bills and council tax, bank statements, your driving licence and your passport, it is still not enough proof that you live at the adress you gave them! Just wow! Over a week in and they kept asking EVERY DAY for the same stuff over and over again! Then finally apparently all has gone through to just get the question to send in ALL THE STUFF THEY ALREADY HAVE AGAIN!? What is wrong with this bank!? I had my finance in place but no the car has to be with santander! Ridiculous!! My friend is also at the moment trying to get her mortgage through them UNFORTUNATELY and exactly the same problems, earning double than most people! What is your problem with foreigners? Don't you think we earned our way to where we are? Do you think it feels great to always have to proof 150 percent more than anyone else? Ridiculous and absolutely not professional! Now with a hard search on my credit but no car and having it even harder to get another car I am more than fuming and will tell literally everyone (university is full of foreigners) to stay away from this bank! Reviewed on: 27th December 2021
Nat Hatch's avatar
Nat Hatch