Verified Member's reviews - Smart Money People

Excellent service by Julie

5

Excellent service, highly professional, amazing ambassador for HEBS. Reviewed on: 28th April 2023

Hanley Economic Building Society Branch Review

5

Clare dealt with us today and the service was superb. I would highly recommend. Thank you. Reviewed on: 28th April 2023

What I need from a Building Society

5

Excellent branch, good staff and good parking. Reviewed on: 28th April 2023

Professional

5

Nothing could be better - absolutely great customer experience. Clare was professional and friendly. First class. Reviewed on: 28th April 2023

Excellent

5

Excellent customer service. Already fine, no changes needed. Reviewed on: 17th April 2023

Local

5

Could have one late night opening per week and/or Saturday in Stoke. Reviewed on: 31st March 2023

Good

5

Could you re-open Bursley or Tunstall branches? Reviewed on: 31st March 2023

Perfect

5

A Visa debit card/Mastercard would be an improvement. Reviewed on: 12th March 2023

Above and Beyond

5

Julie, I'd like to thank you sincerely (and Clare) for being so kind yesterday (10th March). I'm really humbled that you went out of your way to help, so to you and Clare, thank you. Reviewed on: 11th March 2023

Friendly

5

We knew the account we wanted and the staff made it easy for us. Reviewed on: 14th February 2023

Hanley Economic Building Society Branch Review

4

Customer service at Biddulph branch is always good. Website is rubbish and has been out of order for 2 years!! Reviewed on: 14th February 2023

Trustworthy

5

Hanley monitor savings interest rates closely, but competitors offer better. Could have more fixed bonds. Reviewed on: 14th February 2023

Very Friendly

5

Nothing that can be improved, very happy. Reviewed on: 14th February 2023

Very Good

5

Very good but could have a slightly better rate for savers. Reviewed on: 1st February 2023

Hanley Economic Building Society Branch Review

5

Danielle in the Biddulph branch is extremely helpful. I will always ask to be served by Danielle. Reviewed on: 31st August 2022

Hanley Economic Building Society Branch Review

5

Nothing, everything was dealt with fine Reviewed on: 31st August 2022

Hanley Economic Building Society Branch Review

5

Nothing. Branch in store is amazing, and staff are better Reviewed on: 31st August 2022

Helpful

5

Berevement account closure - amazing service, personable, understanding and so helpful. Reviewed on: 31st July 2022

Excellent

5

Can't think of anything else - customer service brilliant, especially Kimberley. Reviewed on: 31st July 2022

Hanley Economic Building Society Branch Review

5

Leanne and Brandon could not have been more helpful, they went out of their way to ensure that I had the best possible assistance. I am very greatful to each of your excellent colleagues, Thank you very much Reviewed on: 30th June 2022