Write a review

Member Profile

Name: Ripped-Off Customer

Most Recent Reviews (1/1)

View All

TSB HOME INSURANCE A COMPLETE WASTE OF MONEY IF YOU WANT ROY ROGERS AND JOHN WAYNE CHOOSE THESE

We had a large water ingress to the rear of the house. Sent a third party "surveyor" round to check it out. Said the roof leak was "Wear and Tear" ok that's fair enough. The back bedroom where the water leaked to had water stains ALL OVER THE CEILING and WALLS, the ceiling was even heavily sagging and every plaster board was cracked at the joints<<(you could CLEARLY see this a due to a large water ingress), After 4 MONTHS of no updates i was told that the ingress of water to the back bedroom was also "WEAR AND TEAR" which it CLEARLY wasn't. MY ADVICE IS TO AVOID THIS COWBOY RIP-OFF INSURER AND GO WITH SOMEONE ELSE, TSB IS UNDERWRITTEN BY AVIVA SO I WOULD ALSO SUGGEST AVOIDING AVIVA AS THEY USE THE SAME UNQUALIFIED "SURVEYING COMPANY". AVOID THESE TWO COMPANIES LIKE YOU WOULD BUBONIC PLAGUE, YOU HAVE BEEN WARNED. THIS WAS AFTER PAYING IN LOYALLY FOR ABOUT 10 YEARS WITH NO CLAIM IN THAT PERIOD! I WOULD HAVE GIVEN MINUS STARS BUT ONE STAR IS THE MINIMUM TO LEAVE A REVIEW. ANY HIGH STAR REVIEWS ON HERE ARE PLACED HERE BY THEMSELVES. Reviewed on: 17th June 2022