I’ve been with Saga now for quite a few years. Insuring two cars separately.
I’ve made no claims in over 20yrs, no points on my licence .
Basically no change .
I took out the 3 year guaranteed premium fix but when it’s come for renewal this month September the premium has stayed fixed but they have increased my excess to £650 from £400, making a total of £900 with the £250 voluntary.
I’ve made a complaint and asked not to automatically renew.
I’ve not heard anything back from them as yet.
It cannot be right the way they are doing this.
I reckon a lot of people with just let it renew thinking the terms are the same as last year as is the premium.
Its underhand and I wasn’t told about the increase in excesses when I took out the 3yr fixed premium .
Reviewed on: 1st September 2022
