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David Mayers

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Review of the Saga, Car Insurance:

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Increased excess.

I’ve been with Saga now for quite a few years. Insuring two cars separately. I’ve made no claims in over 20yrs, no points on my licence . Basically no change . I took out the 3 year guaranteed premium fix but when it’s come for renewal this month September the premium has stayed fixed but they have increased my excess to £650 from £400, making a total of £900 with the £250 voluntary. I’ve made a complaint and asked not to automatically renew. I’ve not heard anything back from them as yet. It cannot be right the way they are doing this. I reckon a lot of people with just let it renew thinking the terms are the same as last year as is the premium. Its underhand and I wasn’t told about the increase in excesses when I took out the 3yr fixed premium . Reviewed on: 1st September 2022

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