30% increase in premium with no valid explanation of why
1
Renewal quote 30% higher. When questioned was told it might be x, it might be y. No rationale except they have changed underwriters.
Reviewed on: 23rd August 2023
I have had an RCI account since 2017 when they were first set up as a bank in the uk. I have had three contatcs with them in the last week: the first took 46 minutes to answer, the second 90 mins and the third 72 mins. If i had been given the full and correct information in the second call i would not have had to make the third.
This is appalling service.
Reviewed on: 21st November 2022
