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All reviews (3)

Review of the RCI Bank, Freedom Savings Account:

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Nothing interesting, rates go up and down

Nothing interesting, rates go up and down Reviewed on: 22nd March 2025

Review of the John Lewis, Home Insurance:

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30% increase in premium with no valid explanation of why

Renewal quote 30% higher. When questioned was told it might be x, it might be y. No rationale except they have changed underwriters. Reviewed on: 23rd August 2023

Review of the RCI Bank, Freedom Savings Account:

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90 mins to answer a call is not good service

I have had an RCI account since 2017 when they were first set up as a bank in the uk. I have had three contatcs with them in the last week: the first took 46 minutes to answer, the second 90 mins and the third 72 mins. If i had been given the full and correct information in the second call i would not have had to make the third. This is appalling service. Reviewed on: 21st November 2022

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