Have home insurance with esure and pay extra for home emergency cover.Had problem with door lock and straight away Esure took £25 excess.Sent an incompetent locksmith who destroyed my lock and left door insecure.Esure closed my claim the next day despite my complaint.I’m now left with a bigger problem and cost than I started with and paid excess too!They are happy to take your premium but don’t want to help when you need them.Avoid them at all cost.Useless.
Reviewed on: 4th January 2023
