Insured with these. Missed a tiny detail when completing form, was unable to amend instead they cancel my policy but refuse to return the payment of £315 I paid as it’s in a holding account? Make out they are doing me a favour asking their support team to give me a same day refund in 4 days? If not a colleague may arrange a refund in 10 plus days - so almost 3 weeks. They cancelled the policy the refund should be immediate. I will look forward to receiving 3 weeks interest at 4%
Shocking service
Reviewed on: 26th February 2023
