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Name: Simon

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Poor communication and service

1
On my second purchase my card was declined which I later learnt was based on my first purchase being for a large amount. Apparently they tried to call me and left multiple messages on my home phone, none of which I received. I called them and after several attempts to get through (I ended the first few calls because I was on hold for so long) they finally unlocked my account. So now I have missed the interest free on my second purchase. Poor service, will be cancelling my account. Reviewed on: 24th April 2018
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Simon