At renewal, Staveley head asked for a copy of MOT certificate after the 14 days cooling off period (they waited exactly 28 days) and gave me less than 6 hours to send it over before cancelling my policy at 3pm that day. My policy was for £188 and total cancellation fees amount to £173.25 and won’t review. What a way to treat a renewing customer. I have 4 other policies with Chris Knott Insurance and 100% recommend them. Avoid these scamming cowboys.
Reviewed on: 28th March 2023
