I had my car stolen and needed to go through Lloyds car insurance to sort new keys etc. The service I have received has been shocking, I’ve been on hold for over an hour on many occasions. Passed to different departments, they sub contracted my claim out. I was without a car for three weeks. They ignore emails and don’t reply, do not use if you want a reliable and good service. I’m in the process of going through a complaint and it takes a month for them to give an outcome says a lot!
Reviewed on: 11th April 2023
