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Richard

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Review of the Travel Insurance 4 Medical, Travel Insurance:

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Claiming is not easy and obstacles put in the way.

Insurance is actually with Collinson Group. They don't have a good record on paying out. In my case, I found the online tool for submitting a claim did not give a clear acknowledgement that the submission had been accepted, just a cover-all statement that there could be delays due to "exceptional load at the moment" or somesuch statement. When they did eventually respond after several attempts at submitting the claim and a couple of months elapsed time, they said they needed even more information that coiuld only be provided by my GP and not by any of the consultants I had actually been dealing with - duh! Still in progress on getting that information, as no doubt they intended! Reviewed on: 5th September 2023

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