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Andy L

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Review of the Caravan and Motorhome Club, Caravan Cover:

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CMC still collect Ins premiums for Lunar caravans knowing they can by-pass liability for certain types of fault.

Very disappointing outcome from insuring through CMC. We had a Lunar caravan and it cracked severely due to a 'supposed' over tightening (of a screw) manufacturing defect. CMC insurance (Devitts) said the liability was on Lunar, who of course no longer exist. Having shifted liability to an obsolete company CMC (Devitts) said they were NOT paying out. They were very happy however to take our annual premium for 2 years knowing they had this 'loophole' in their back pocket in case a fault happened on a lunar caravan. Disgusting and covert practice to have, and continue to have (assuming they haven't changed their policy) for owners of Lunar caravans. Reviewed on: 8th September 2023

Reply from Caravan and Motorhome Club Dear Andy L, We have been looking into this issue that you have highlighted.. Please can you contact us on [email protected] so that we can find out the information that we are missing to take the investigation further forward. Thank you for letting us know. Caravan and Motorhome Club Financial Services Response date: 5th October 2023

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