I am currently waiting for them to review the validity of a default that appeared on my account, but it took about 8 phone calls to independent legal advisors to find a method of contacting the correct department, as anyone I called at HSBC would outright refuse to give me the information that it is my right to receive... AFTER 15 YEARS I HAVE COME TO EXPECT NOTHING LESS FROM HSBC
They will attempt to manipulate you and discourage you from gaining any information from them, in almost every scenario you could imagine.
I recommend anyone having issues they deem legally dubious to go straight to the FCA or Financial Ombudsman for advice on how to communicate with them regarding the issue.
As I wait for HSBC to form some ebb of moral compass and respond to me , my offer on my first home and my mortgage has fallen through...
*AVOID* *AVOID* *AVOID*
#mindblown
#customerdisservice
#ruininglivessince1865
Reviewed on: 25th October 2016
I am currently waiting for them to review the validity of a default that appeared on my account, but it took about 8 phone calls to independent legal advisors to find a method of contacting the correct department, as anyone I called at HSBC would outright refuse to give me the information that it is my right to receive... AFTER 15 YEARS I HAVE COME TO EXPECT NOTHING LESS FROM HSBC
They will attempt to manipulate you and discourage you from gaining any information from them, in almost every scenario you could imagine.
I recommend anyone having issues they deem legally dubious to go straight to the FCA or Financial Ombudsman for advice on how to communicate with them regarding the issue.
As I wait for HSBC to form some ebb of moral compass and respond to me , my offer on my first home and my mortgage has fallen through...
*AVOID* *AVOID* *AVOID*
#mindblown
#customerdisservice
#ruininglivessince1865
Reviewed on: 25th October 2016