E&L provide specialist niche insurance products and have been in business for more than 70 years. Smart Money People is the place for E&L reviews. Read and write reviews to help increase trust and transparency in Financial Services.
Customer Service
67% of feedback is Product related
Top Age Profile: N/A
Top Channel Preference: N/A
Write a reviewcheck who the underwriters are!
always check underwriters details, if any have anything to do with these.....stay well clear. if they can find a way out of paying, they will!
Reviewed on 25th August 2016Emma J Walters![]()
Write a reviewPet Insurance Reviewer
We were advised by our vet to cancel out insurance with E&L as they don't tend to pay out when you need them, we've set up a savings account instead after getting bad feedback from other previous E&L customers.
Reviewed on 25th July 2016Leanne Wilson![]()
Write a reviewLong time for payment
It has taken nearly 8weeks for payment of our claim to be processed. No wonder vets don't want to be paid directly. Have phoned numerous times ony to be told it's with our payment team. Will certainly be looking at a different provider next year
Reviewed on 24th November 2015Lynne Mc Keag![]()