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AndyW

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Review of the Barclays, Current Account:

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Unable to do much My advice..... avoid Barclays!

Unable to do much at all in branch except getting the very simplest of instructions carried out - have to book an appointment to see someone (at best a week ahead, on one occasion two weeks!) Local branch closed some time ago now have to travel into the centre of town. Barclays lost my original registration of a Power of Attorney on aunt's account (she's elderly with Alzheimers) so it took 14 days in all to set up. Letter received confirming online banking set up - try to pay the bill for aunt's respite care and system states I have to apply for a PINsentry card reader.... no mention of this on online banking confirmation letter! Worse still my covering letter with the PoA registration application specifically stated that there was urgent need to pay a bill on my aunt's behalf. I have no good experience with Barclays at all :( Reviewed on: 11th July 2024

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