I have used Barclays for my current account for 10 years now and I can't really complain about much!
The app is really cool and handy... the only reason I can't give 5 stars is because it doesn't feel like they are pushing the boundaries of innovation as much as Monzo (who I also use and love).
Reviewed on: 16th January 2019
Myself and my partner recently moved to London together. When we were looking for a property to rent and sourcing utility suppliers we thought it would be best to get a joint account.
We tried to use Barclays and Santander (as we both have current accounts with them), however they both made us feel like this process was extremely complicated with a long winded process, and ultimately we felt like they didn't even want our business. Barclays offered us a 2 week wait until we could meet with someone from their team to apply, and Santander rejected our application without giving any reason or remedy. We contacted Santander via telephone and in-bank but they would not give us the answers we needed to progress with our application.
In steps Monzo to save the day! We were both also current account customers with Monzo, having used them previously when travelling abroad. Setting up a joint account took 10 minutes using the App, and our cards were dispatched and received within 3 days.
This has made our lives so easy, as we can clearly see what we have going in and coming out of the account and when. This makes is great for budgeting and lets us know where we are financially every month.
Without having ever spoken to someone at Monzo directly, the ease of process and the helpful App make us feel like our business if valued, I would 100% recommend them to friends and family.
Reviewed on: 7th January 2019
