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Name: Jef Towers

Most Recent Reviews (2/2)

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AVOID MOTONOVO IF YOU VALUE YOIR CREDIT FILE

Having had 9 months of sheer hell because of Motonovo screwing my credit file and then having the brass neck to offer £100 pounds compensation and finally notifying the credit reference agencies of THIER mistakes my credit file was finally updated correctly - At long last I had finally got rid of the vehicle financed by Motonovo and funded the new vehicle via their competitor - Motonovo were PAID the final balance - Did they bother to update the credit agencies that my account had been settled NO so once again my credit score is dropping Motonovo rang me up once I complained and assured me the matter was being dealt with - what a crock of S—T, total lies as always. Was assured it would be rectified in 72 hours - a week later still not sorted. Motonovo are happy to give out finance but the moment there is an issue through no mistake of your own they batter your credit file - it took 9 long months for Motonovo to admit they had made a mistake - am I going to suffer another 9 months of hell ???? Reviewed on: 30th November 2022

If you Value Your Credit Rating Avoid Motonovo Like The Plague

Yet again this company has screwed my credit file - my payment was 3 days late which I fully accept was my own fault for not checking whilst working away but the payment did go through 3 days later - did this company report it as a late NO reported as a missed payment even though they had taken payment, then take the next payment and still report the payment in arrears - 7 Months I had to wait till they correctly amended my credit file last time due to Motonovo's own incompetence whereby a reporting tag had not been removed from my file and have a letter from them confirming there mistake - If you want to protect your credit file do not use this company whatsoever they are a joke and I cannot wait till they get their comeuppance with the FCA Reviewed on: 2nd December 2021