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TONY EVANS

2

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All reviews (2)
Review of the NatWest, Basic Account:
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Scammed and NatWest reimbursed us

3
Early Summer we were scammed, first time ever, after 50 years of banking, very sophisticated scam by a cloned American Bank... after investigation NatWest reimbursed our losses... the money was paid into HSBC and even though they we informed of the fraud within 24 hours, to this day they did nothing resulting in many many other pensioners losing their savings... Reviewed on: 17th January 2022
Review of the RCI Bank, Freedom Savings Account:
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Okay account if you do not have anywhere else to put your money

3
Generally there is little Customer Service offered by the banks today, the standard has declined, branches have closed or we are just offered internet. When we have a problems or our account is not treated fairly, the banks RCI included do little to resolve our complaint, often leaving us with the Financial Services Ombudsman. Interest rates are all time lows, no incentives to leave money with RCI or any other bank, and if they do not like your reaction then they close the account. My wife made a mistake with her internet banking log-in about TWO YEARS AGO, she was locked out and until this day she has no access to our meney on deposit with RCI.. Reviewed on: 17th January 2022

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