Verified Member's reviews - Smart Money People

AGM Member Review

4

Often have to queue to be served. More staff at busy times please. Reviewed on: 19th April 2023

AGM Member Review

4

Easier door access/egress please. Reviewed on: 19th April 2023

AGM Member Review

5

I like that it has retained old style customer service (counter service) and values. Good communication both verbal and by post. Staff are friendly and helpful and it is very much a personal service rather than being obliged to use a machine. Reviewed on: 19th April 2023

AGM Member Review

5

Super duper!! Kind, nothing but caring. Reviewed on: 19th April 2023

AGM Member Review

5

Helpful staff, better rates would be appreciated. Reviewed on: 19th April 2023

AGM Member Review

5

Give very excellent rates of interest. Reviewed on: 19th April 2023

AGM Member Review

4

I like that it is a small, local society. Reviewed on: 19th April 2023

AGM Member Review

3

The online voting alternative didn't work, further evidence that Bucks is no more than a financial institiution that does not move with the times. Reviewed on: 19th April 2023

AGM Member Review

5

The staff have always been so helpful. Reviewed on: 19th April 2023

AGM Member Review

4

Friendly staff, good interest rate. Online platform could be better though. Reviewed on: 19th April 2023

AGM Member Review

4

The ratio of directors total numeration compared to the profit before seems poor. Reviewed on: 19th April 2023

AGM Member Review

5

The friendly professional service at all levels. Reviewed on: 19th April 2023

AGM Member Review

5

Very efficient , ability to speak to real people. Reviewed on: 19th April 2023

AGM Member Review

5

Prompt and pleasant service to requests. Reviewed on: 19th April 2023

AGM Member Review

5

Free parking would be an improvement. Reviewed on: 19th April 2023

AGM Member Review

5

Like the availability of people to speak to at the branch locally and on the telephone, personal service. Reviewed on: 19th April 2023

AGM Member Review

5

The fact that you can speak to the same person twice and everyone is always very pleasant and knowlegdeable. Reviewed on: 19th April 2023

AGM Member Review

5

Always very clear and helpful, you always answer the phone, thank you. Reviewed on: 19th April 2023

AGM Member Review

4

Like you answer the phone prompty and do not get passed around a lot, improve your customer service as it can be varied. Reviewed on: 19th April 2023

AGM Member Review

5

They answer the phone promptly and are extremely knowledgeable and efficient always. Reviewed on: 19th April 2023