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Name: James McPherson

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Most Recent Reviews (2/2)

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Terrible customer service

1
Was comparing nutmeg against the likes of Wealthify and moneyfarm. Where wealthify had all the info I needed, having asked a chat operator for their performance and general queries, I wasn't given any relevant information and was essentially hung up on during the chat. Having restarted a chat session, I was told that unless I opened an account, they couldn't tell me anything else. Very unhelpful, stay clear of this one!! Reviewed on: 5th February 2018

Really simple, best customer service!

5
Having never invested before, it is so easy to set up an account. The deposit process is pretty straight forward as all the info I needed was on the screen. Had a question about investing as this was the first time I've done this kind of thing and spoke to a very knowledgeable rep on the live chat. Great stuff all round, hopefully some great returns over the next few years too! Reviewed on: 5th February 2018