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Review of the Starling Bank, Business Account:

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Always good support and the app works well.

Always good support and the app works well. Reviewed on: 15th April 2024

Review of the Adrian Flux, Personal Insurance Broker:

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Condescending customer service agent who needs to learn some soft skills

When I spoke to Adrian Flux for learner driver insurance for my son, the lady I spoke to was fantastic and very helpful and I took out a policy for my son. So why the one star review you may ask? Things changed the day my son passed his driving test and I phoned to get a new quote in my son's name. The guy that answered the phone was arrogant and the quote he provided was, in my opinion far too expensive. When I told him what my son's budget was, he asked if my son was in the room and could I put the phone on loudspeaker which I did. I couldn't believe it when the agent said - and I quote. "Well if that's all you have in your budget you'd be better off selling your car because you won't get anywhere near that price!" Well guess what? Not only did we get near my son's budget we actually got insurance from another company where 'Every Little Helps' for under his budget. For the arrogance and pressurised sales experience I had I would never recommend Adrian Flux to anyone. Shop around and spend your hard saved cash with someone who actually cares about customer service. Reviewed on: 16th June 2023

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