Very helpful company. We have always had great service from Paul, and we always renew our mortgage with L&C. We feel very confident in their... Very helpful company. We have always had great service from Paul, and we always renew our mortgage with L&C. We feel very confident in their ability to find us the best deal. Read more Read less

Fantastic team. Just requires patience at times to get you through to the right person. Can't praise Alan Offield enough (Direct Builder Relationship Expert). A... Fantastic team. Just requires patience at times to get you through to the right person. Can't praise Alan Offield enough (Direct Builder Relationship Expert). A company is from its people & the ones like Alan bring real glory to the name & fame of a firm. Cleo Marr (case mgr) & Sarah Stevens (senior case mgr) have been instrumental in handling our case & providing timely updates which is the most crucial bit here. L&C offer the most competitive mortgage offer you can think of that's available in the market. Habito is a really close call (and maybe better too in some regards) but L&C's personal touch & company values makes it stand out from the rest. Read more Read less

I looked at remortgaging with L&C as I was on my lenders SVR. They asked for all the details as you'd expect and arranged a... I looked at remortgaging with L&C as I was on my lenders SVR. They asked for all the details as you'd expect and arranged a time to call me back - no call came. Received an email a couple of weeks later asking when would be best to call. Gave my availability but heard nothing. Finally got an email asking if I still wanted to use them - told them where to go. Avoid! Read more Read less

Best experience I’ve ever got, and the people are so friendly and welcoming

My experience with London mataul Credit Union was wonderful and amazing because it nice working with all of you and helping family and carers love... My experience with London mataul Credit Union was wonderful and amazing because it nice working with all of you and helping family and carers love you all god bless all of you Read more Read less

Everything runs smoothly every time I use them, couldn't be simpler

Slow or none responsive to emails and calls. Pot luck as to which advisor is assigned to you. Some of them just do not care... Slow or none responsive to emails and calls. Pot luck as to which advisor is assigned to you. Some of them just do not care or are arrogant and you end up with terrible service. Just find a local recommended broker instead. Read more Read less

Ryan at London and Country guided us through our remortgage and helped us save on what we had been payjng

Started okay but once the mortgage process got under way they were complete amatures when it came to basic communication. I spoke to two people... Started okay but once the mortgage process got under way they were complete amatures when it came to basic communication. I spoke to two people who sounded like they had just left school and sounded shy, unaware of what I was asking and didn't know how to find answers. Could have done a better job myself but I suppose it was a free service, I was just new to the whole mortgage process. Read more Read less