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London & Country reviews

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Rated Average 3.38/5

London & Country reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 14 days

Review summary

People rate this company as Average based on 12 product reviews

Average score of 3.38/5
5 star
59%
4 star
0%
3 star
8%
2 star
8%
1 star
25%
Reviews for London & Country have trended positively over the past 90 days

Latest positive rating

5/5

User-friendly and expert

The flexibility and patience of the broker I spoke to taking account of my many unknowns was exemplary. He was extremely knowledgeable in the field... The flexibility and patience of the broker I spoke to taking account of my many unknowns was exemplary. He was extremely knowledgeable in the field and had quick specific answers to my many questions. The service was really responsive and easy to access with no delays other than the ones I put in place due to not being quite ready to make a decision. Thoroughly recommend. 10/10 Read more Read less

{"display":"Tracy","full_name":"Tracy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgage Broker
Tracy 24th May 2024

Latest negative rating

1/5

Terrible service, adviser misled us all the way ..

Terrible service, adviser misled us , used false figures and information he made up himself . These errors nearly lost us our dream house .L&C... Terrible service, adviser misled us , used false figures and information he made up himself . These errors nearly lost us our dream house .L&C did look into the matter and agreed with the complaint and gave us a small amount of compensation. However the damage this adviser gave was wrong and he should not ever be allowed to practice again Read more Read less

{"display":"Kevin M","full_name":"Kevin M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgage Broker
Kevin M 28th February 2025

About London & Country

London & Country is a mortgage broker in the UK who offer a range of mortgage types and have been helping customers find mortgages since 2002. If you’ve secured a mortgage by using London & Country in the past, please share a quick review and let other people know what you thought about their service, and you'll be helping thousands of others who read these London & Country reviews!

London & Country at a glance

Reviews for London & Country

Showing 11 of 12 company reviews Last reviewed within 14 days

Terrible service, adviser misled us all the way ..

Mortgage Broker 28th February 2025

Terrible service, adviser misled us , used false figures and information he made up himself . These errors nearly lost us our dream house .L&C... Terrible service, adviser misled us , used false figures and information he made up himself . These errors nearly lost us our dream house .L&C did look into the matter and agreed with the complaint and gave us a small amount of compensation. However the damage this adviser gave was wrong and he should not ever be allowed to practice again Read more Read less

Rated Terrible 1/5
Read more product reviews

User-friendly and expert

Mortgage Broker 24th May 2024

The flexibility and patience of the broker I spoke to taking account of my many unknowns was exemplary. He was extremely knowledgeable in the field... The flexibility and patience of the broker I spoke to taking account of my many unknowns was exemplary. He was extremely knowledgeable in the field and had quick specific answers to my many questions. The service was really responsive and easy to access with no delays other than the ones I put in place due to not being quite ready to make a decision. Thoroughly recommend. 10/10 Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 3/5

    I have used them numerous times for remortgaging.

    I have used them numerous times for remortgaging. I think you get what you pay for in that a free service provides you with mediocre level of service.

    {"display":"AGP","full_name":"AGP","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    AGP 2nd April 2024
  • 5/5

    Great advice

    Very helpful company. We have always had great service from Paul, and we always renew our mortgage with L&C. We feel very confident in their... Very helpful company. We have always had great service from Paul, and we always renew our mortgage with L&C. We feel very confident in their ability to find us the best deal. Read more Read less

  • 5/5

    Pretty good a mortgage broker for all your online needs

    Fantastic team. Just requires patience at times to get you through to the right person. Can't praise Alan Offield enough (Direct Builder Relationship Expert). A... Fantastic team. Just requires patience at times to get you through to the right person. Can't praise Alan Offield enough (Direct Builder Relationship Expert). A company is from its people & the ones like Alan bring real glory to the name & fame of a firm. Cleo Marr (case mgr) & Sarah Stevens (senior case mgr) have been instrumental in handling our case & providing timely updates which is the most crucial bit here. L&C offer the most competitive mortgage offer you can think of that's available in the market. Habito is a really close call (and maybe better too in some regards) but L&C's personal touch & company values makes it stand out from the rest. Read more Read less

    {"display":"S P","full_name":"S P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    S P 15th February 2022
  • 1/5

    Poor service, didn't get back in touch when promised

    I looked at remortgaging with L&C as I was on my lenders SVR. They asked for all the details as you'd expect and arranged a... I looked at remortgaging with L&C as I was on my lenders SVR. They asked for all the details as you'd expect and arranged a time to call me back - no call came. Received an email a couple of weeks later asking when would be best to call. Gave my availability but heard nothing. Finally got an email asking if I still wanted to use them - told them where to go. Avoid! Read more Read less

    {"display":"Craig Dent","full_name":"Craig Dent","avatar":{"url":"\/assets\/uploads\/avatars\/users\/12675.png"}}'s avatar
    Mortgage Broker
    Craig Dent 1st February 2022
  • 5/5

    Excellent choice

    Best experience I’ve ever got, and the people are so friendly and welcoming

    {"display":"abzmo","full_name":"abzmo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    abzmo 24th February 2021
  • 5/5

    How I love London mataul Credit union

    My experience with London mataul Credit Union was wonderful and amazing because it nice working with all of you and helping family and carers love... My experience with London mataul Credit Union was wonderful and amazing because it nice working with all of you and helping family and carers love you all god bless all of you Read more Read less

  • 5/5

    Easy to deal with

    Everything runs smoothly every time I use them, couldn't be simpler

    {"display":"Nick","full_name":"Nick","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Nick 17th January 2020
  • 2/5

    Too big to care

    Slow or none responsive to emails and calls. Pot luck as to which advisor is assigned to you. Some of them just do not care... Slow or none responsive to emails and calls. Pot luck as to which advisor is assigned to you. Some of them just do not care or are arrogant and you end up with terrible service. Just find a local recommended broker instead. Read more Read less

    {"display":"ambari","full_name":"ambari","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    ambari 8th December 2018
  • 5/5

    Brilliant

    Ryan at London and Country guided us through our remortgage and helped us save on what we had been payjng

    {"display":"Jacqui v","full_name":"Jacqui v","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgage Broker
    Jacqui v 5th February 2018

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