OhentPay reviews
OhentPay reviews
Review summary
People rate this company as Poor based on 20 product reviews
Latest positive rating
Always a good experience
I’ve used OhentPay more than five times and the transaction went through almost immediately. The only time I experienced a delay was when I transacted... I’ve used OhentPay more than five times and the transaction went through almost immediately. The only time I experienced a delay was when I transacted at 8pm Nigerian time and got credited by 8am the following day. I’m satisfied and I know they can do better. Best rate too! Kudos! Read more Read less
Latest negative rating
The worst experience I have had in my life, I transf...
The worst experience I have had in my life, I transferred money and it was only after one week that the money was credited. The... The worst experience I have had in my life, I transferred money and it was only after one week that the money was credited. The first day they lied that Nigeria was on public holiday whereas it wasn't bank holiday. Read more Read less
About OhentPay
OhentPay are an international payments provider claiming to offer the best rates and safe and easy payment methods. Smart Money People is the #1 place to go for Financial Services reviews. So if you have used OhentPay for your international payments, then please leave your very own review, and help more consumers to find out more about this firm.
OhentPay at a glance
Reviews for OhentPay
Showing 11 of 20 company reviews
The worst experience I have had in my life, I transf...
The worst experience I have had in my life, I transferred money and it was only after one week that the money was credited. The... The worst experience I have had in my life, I transferred money and it was only after one week that the money was credited. The first day they lied that Nigeria was on public holiday whereas it wasn't bank holiday. Read more Read less
Think Twice Before Using OhentPay - A Cautionary Tale
I felt compelled to share my experience after a series of disappointing interactions with OhentPay, mirroring what seems to be a troubling pattern of issues.... I felt compelled to share my experience after a series of disappointing interactions with OhentPay, mirroring what seems to be a troubling pattern of issues. Like many, I was drawn in by the promise of easy and efficient transactions. However, what followed was a series of events that left me both perplexed and frustrated. Nearly five weeks ago, I initiated a transaction, expecting the seamless process OhentPay advertises. Instead, I encountered unexplained delays and a lack of clear communication that has since become a recurring nightmare. Efforts to seek clarity or even a basic update from their customer service resulted in a kafkaesque loop of automated responses and dead ends. Adding insult to injury, during one of the few interactions I had with their support team, I was assured of a resolution “within days,” only to be met with complete silence thereafter. It’s as if my transaction—and by extension, I as a customer—vanished into thin air. What’s more troubling, upon sharing my plight in a customer forum, I discovered a pattern of similar experiences among other users. Stories of transactions held without explanation, absent customer support, and a bewildering lack of accountability seem all too common. While I can only speak from my experience and what I’ve since learned from others, it’s clear that something is amiss. Whether it’s operational inefficiencies, systemic issues, or simply a disregard for customer experience, OhentPay has a lot to answer for. For those considering OhentPay for their transaction needs, I urge you to proceed with caution. In a world where trust and reliability are paramount, especially in financial services, it’s crucial to choose a provider that not only talks the talk but walks the walk. Based on my ordeal, I’m left questioning whether OhentPay is such a provider. #CustomerServiceFail #OhentPayExperience #ProceedWithCaution Read more Read less
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1/5
Worst service
I paid a payment on 17th September Sunday, I hit debited from France to Nigeria and my payment is on pending, I was asked to... I paid a payment on 17th September Sunday, I hit debited from France to Nigeria and my payment is on pending, I was asked to submit my bank statement which I did. It’s more than 3days from Sunday and I haven’t received my payment. P.s I am a regular user of OhentPay which have been working well regardless of the delay but is sure it will come but this is the worst case. I plead with every future user or intending user DO NOT! I repeat DO NOT think of using it for any reason. Except you want to loose your money. They are not thorough in their transaction and they refused reimbursement of my money 1032euros. Read more Read less
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1/5
Very frustrating
It takes hours to get a recipient paid. Not reliable for urgent needs
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1/5
Service sucks big time!
Very unreliable for remittance and I wonder why they are still allowed to do financial business. I wont be surprised if some day people's money... Very unreliable for remittance and I wonder why they are still allowed to do financial business. I wont be surprised if some day people's money "hangs" permanently and it'll be up to regulators to intercede. Read more Read less
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4/5
Always a good experience
I’ve used OhentPay more than five times and the transaction went through almost immediately. The only time I experienced a delay was when I transacted... I’ve used OhentPay more than five times and the transaction went through almost immediately. The only time I experienced a delay was when I transacted at 8pm Nigerian time and got credited by 8am the following day. I’m satisfied and I know they can do better. Best rate too! Kudos! Read more Read less
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1/5
Refund!
It’s been over 24hrs you debited me £350 and it’s been saying processing up till this minute.. I’m terribly disappointed as this is my first... It’s been over 24hrs you debited me £350 and it’s been saying processing up till this minute.. I’m terribly disappointed as this is my first time of using the app.. my mom has been ill in Nigeria and has been waiting on the money for her treatment in the hospital! Please refund my money as I am no longer interested in doing business with you Read more Read less
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1/5
Terrible Experience
I sent money and it is yet to arrive in my naira account, they keep sending me automated messages and emails. Fraudsters.
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1/5
Allow Scammers
Don't use this pay method they allow scammers to get away with it
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1/5
Scam
Avoid Ohentpay like a wild fire. My 1000pounds to naira is still hanging with them. They keep telling me it will go through. This is... Avoid Ohentpay like a wild fire. My 1000pounds to naira is still hanging with them. They keep telling me it will go through. This is 16 hours and I'm still waiting. I will start reporting to authorities after 24hours. Read more Read less
Products from OhentPay
Showing all products offered by OhentPay
Payments
by OhentPayAre you trying to find out whether OhentPay offer good value for money? At Smart Money People, we collect OhentPay money transfer reviews in order to help you make more...
Payments
by OhentPayAre you trying to find out whether OhentPay offer good value for money? At Smart Money People, we collect OhentPay money transfer reviews in order to help you make more...
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