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Review of the Close Brothers, Car Finance:

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Extremely poor

Extremely poor customer service Extremely poor customer service. I decided to cancel my agreement within the first 14 days and clear the balance (as I'm legally and contractually able to do without penalty) however, Close Brothers decided that they would charge this penalty anyway. It's been almost 3 months now and still no further forward. Not one email has been replied to and I have had calls from numerous people in complaints who have been calling me back for almost 2 weeks.... Reviewed on: 5th June 2024

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